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Hot Desking

Hot Desking (often referred to as Hoteling) allows multiple users to utilize a single device or allows users to sit at different physical seats and accept phone calls on the device in front of them.

Hotdesking #

There are two steps for Hotdesking on the platform, Logging In sets up the SIM RING and assumes ownership of the device, it will also log out the previous owner. Logging out Relinquishes Ownership of the device to the original owner.

Logging In #

To log in to a physical extension, John Doe needs to activate Hotdesking.

  • From phone extension 200, John Doe will dial *44.
    • He will be asked to Enter his Account Number (100)
    • He will be asked to Enter Password (voicemail pin) followed by Pound.
    • The current device owner will be announced, and he will be prompted by pressing 2 to take ownership of the device.
    • If he presses 2 and assumes ownership of Device 200, there will be a confirmation, stating the new device owner.

Logging Out #

Logging out associates the device to the Extension

  • From Extension 200, John Doe will dial *46 to relinquish ownership of Extension 200.
    • He will be asked for his Voicemail Password followed by the Pound Key.

John Doe is not required to log out for another person to log into the phone. If Jane Doe logs into extension 200, John Doe will automatically be logged out.

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